Cygnet Infotech is well known for its commitment to quality. We have constantly been delivering continuous business process improvements to clients. We are ISO 9000, ISO 27001 and CMMI III Company. Strong processes, monitoring, measurement and review are key components that help to ensure that we adhere to quality standards. SQA help to assess and improve client deliverables on all engagements
We also have an efficient customer feedback mechanism that helps us to keep track of feedback from clients and end customers. Our approach is aimed totally towards earning customer loyalty by providing services that are high on quality.
Our BPO division has grown from a section of the company to an independent division. We have key quality initiatives that help us guarantee complete client satisfaction.
ISO 9000 & ISO 27001
This quality standard has helped us establish robust processes across the organization.
Knowledge Management
A complete repository of documents comprising of guidelines, forms, procedures and templates etc is managed systematically to improve workflow, reuse knowledge and reduce the learning curve.
Raising the bar higher, every time
At Cygnet Infotech we believe in constant improvement. Stringent quality checks are carried out and Defects are eliminated, causes of defects - simply uprooted; hence ensuring greater efficiency, productivity and accuracy.